Your Rights and Responsibilities as a Patient

Patient Rights

  • You have a right to choose your own dentist and schedule an appointment in a timely manner.
  • You have a right to know the education and training of your dentist and the dental care team.
  • You have a right to arrange to see the dentist every time you receive dental treatment, subject to any state law exceptions.
  • You have a right to adequate time to ask questions and receive answers regarding your dental condition and treatment plan for your care.
  • You have a right to know what the dental team feels is the optimal treatment plan as well as the right to ask for alternative treatment options.
  • You have a right to an explanation of the purpose, probably (short and long-term) results, alternatives, and risks involved before consenting to a proposed treatment plan.
  • You have a right to be informed of continuing health care needs.
  • You have a right to know in advance the expected cost of treatment.
  • You have a right to accept, defer, or decline any part of your treatment recommendations.
  • You have a right to reasonable arrangements for dental care and emergency treatment.
  • You have a right to receive considerate, respectful, and confidential treatment by your dentist and dental team.
  • You have a right to expect the dental team members to use appropriate infection and sterilization controls.
  • You have a right to inquire about the availability of processes to mediate disputes about your treatment.

(Adopted by the American Dental Association in 2009)

Your Responsibilities as a Patient

  • You have the responsibility to provide, to the best of your ability, accurate, honest, and complete information about your medical history and current health status.
  • You have the responsibility to report changes in your medical status and provide feedback about your needs and expectations.
  • You have the responsibility to participate in your health care decisions and ask questions if you are uncertain about your dental treatment or plan.
  • You have the responsibility to inquire about your treatment options and acknowledge the benefits and limitations of any treatment that you choose.
  • You have the responsibility for consequences resulting from declining treatment or from not following the agreed-upon treatment plan.
  • You have the responsibility to keep your scheduled appointments.
  • You have the responsibility to be available for treatment upon reasonable notice.
  • You have the responsibility to adhere to regular home oral health care recommendations.
  • You have the responsibility to ensure that your financial obligations for health care received are fulfilled.

(Adopted by the American Dental Association in 2009)

American Dental Association Leads Fight for Patient Rights

The American Dental Association has supported legislation that will set a few basic rules to promote high-quality care and protect patients in an increasingly bottom-line-driven health care system.

ADA-member dentists have been instrumental in moving the patients' rights issue into the national spotlight. The nation appears closer than ever to finally seeing a comprehensive patient' bill of rights passed into law.

While Congress debates various versions of patient rights legislation, the insurance and managed care industries have long supported legislation that would fail to protect all privately insured Americans against unfair delays and denials of coverage by their health plans, according to the ADA. Some ill-fated bills left out critical protections, such as guaranteeing people the option of choosing their own doctors or creating mechanisms to address patients' grievances against health plans. One proposal even omitted freestanding dental plans, which could have left more than 120 million dental patients without these vital protections.

The American Dental Association continues to lobby for the enactment of bipartisan legislation to help ensure that health plans treat patients fairly and do not discriminate against dentists. Here are some of the key issues identified by the ADA:

  • Coverage for freestanding dental plans, which account for the vast majority of Americans who have dental coverage.
  • Patient choice, by guaranteeing access to at least one plan with a point-of-service option that allows patients the opportunity to choose their own doctors.
  • Health plan accountability, through the availability of impartial, external review and by holding plans accountable when their decisions to delay or deny care harm patients.

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Hours of Operation

Our Regular Schedule

Monday:

8:00 am-5:00 pm

Tuesday:

7:00 am-3:00 pm

Wednesday:

8:00 am-5:00 pm

Thursday:

7:00 am-3:00 pm

Friday:

By appointment

Saturday:

Closed

Sunday:

Closed

Testimonials

What Our Clients Say About Us

  • "The doctor and staff at Advanced Dental Care were professional and personable. Being a little anxious about the visit, I was quickly put at ease and comforted by Dr. K's calm demeanor and reassuring tone. He was knowledgeable and well- informed about what my dental health care concerns were and perfectly articulated what steps needed to be taken for the best possible outcome. Kudos to the healthcare team at ADC, and I will definitely be going back! You guys are truly amazing!"
    Deirdre M.
  • "I like Dr. B, been going to him for some years now. He makes a plan and helps me stick with it, making the most of my insurance benefits. Good guy, good team. Especially the girl up front, Jessica. She's great!"
    Ronald B.
  • "As always quick and efficient. Staff is so friendly and Dr. B is the best!"
    Lavada C.
  • "Very pleased with the professionalism and attentiveness of the doctor and staff."
    Cathy H.
  • "Consistently, very effective and professional dental experiences!"
    Frank M.
  • "I've been going to "Dr. B" for almost 20 years. I wouldn't go anywhere else."
    Anthony H.
  • "We have been patients of Dr. B at Advanced Dental Care for almost 10 years. The level of care and friendliness are a pleasure to have. We really feel taken care of and know that they care about our health and well being. Outstanding job by Dr. B and his staff!"
    Michael K.
  • "Kind and thoughtful! Answered my questions and discussed my concerns."
    Laura C.
  • "Awesome dentist and staff!"
    Judy P.
  • "I'm a student from out of state and I was worried about finding a dentist that would accept my insurance. Not only did Dr. B take my insurance, the whole staff was friendly and helpful. They worked around my busy finals schedule and the procedure was quick and simple. (Root canal.) I would recommend this practice to anyone!"
    Regan S.
  • "I finally found a dentrist I trust. The whole dental staff is very knowledgable. A+++"
    derek.crew.56
  • "Dr. Jay is great along with the staff. Everyone is helpful and friendly."
    Mike W.
  • "Always a great experience. I am definitely one of those anxious patients that has the fight-back reflex but the staff is always great and patient, but still thorough. Thank you!!"
    Casey N.
  • "Best dental experience anywhere...and I've lived all over this country and in 2 other countries. Dr. Bhojwani and staff are terrific."
    Sarah C